Terms & Conditions
Who you are buying from:
The web site www.reverence-reatreat.com is operated by Reverence Retreat. We operate this service on behalf of ‘Presenters’ and tickets purchased from this site are purchased from Us/Our as agent of the Presenter. We shall not be liable for any claims relating to an event or ticket purchase unless otherwise set out in these terms and condition.
What you are agreeing to:
By buying or holding one of Our tickets you agree to be bound by these Terms and Conditions.
Use of the Reverence Website and associated Social Media site:
The images, text, logos and artwork contained within the Website, and those we explicitly own shared on associated social media sites; are copyright to Us, all rights reserved. Unauthorised use by way of copying, storage, reproduction, and publishing electronically or otherwise transmitting in any form or by any means in whole or in part is prohibited without explicit, written consent from the Festival Director.
Conditions of Sale:
Entry is only granted by purchase of a full priced ‘Entry Ticket’ and who meet all Terms and Conditions as outlined. Holding a Shuttle Bus or Car Pass does not equal valid entry. All ticket holders must be 18+. Photo ID will be requested at the event registration. Photo ID must match entry ticket. All ticket holders agree that no alcohol or illicit drugs will be brought on site nor consumed during the event and understand that ignoring this condition will result in refusal of entry or immediate expulsion at the person’s expense, without refund of ticket costs. All ticket holders agree to being on site and registered between 3 pm and 6:30pm Friday of the event, no entry outside of these times, no refunds. You understand that you must book your time of arrival prior.
Ticket fee does not include:
Transportation from Guest’s home to the Venue. Any meals. Travel, accident, baggage, health, or life insurance. Private excursions, recreational activities not mentioned on the Ticket Inclusions. Any other item unspecified in the Ticket Inclusions. All Prices quoted are in Australian Dollars and exclude booking fee. Online sales will cease when the allocation of tickets is sold, at a time otherwise specified or usually 24 hours before gates open. We reserve the right not to sell tickets to any person, agent, or company. Tickets will be printed by those who purchased them.
Personal responsibility agreement by ticket holders:
As a Ticket Holder, you agree to that you are taking responsibility for own health and wellbeing during the entirety of the Event, are attending Reverence Retreat in a sober, conscious state, and will not consume alcohol or recreational drugs of any kind during the term of this Event, are attending Reverence Retreat as a Private Sentient Human Being, and will secure the privacy and identity of all other Participants, are not an agent or representative of any government organisation and are not attending in any official capacity, and will not report or disclose the activities of this Event to any public organisation or agency unless approved by the Organisers.
As a Participant in the event will not hold liable in any way whatsoever, the Reverence Retreat Organisers, the Facilitators, the Owner of the venue, or any other Participant or Volunteer present at the event. You take full personal responsibility for your actions and reactions during and after the workshops and will seek assistance from the qualified counsellors and alert a member of the Crew if so required. You agree that you will not photograph or video any person or workshop activities at the Event without their clear consent, should they choose to withdraw this you will respect this wish. You will show respect for the boundaries, sexual and relationship preferences, cultural and gender identities of fellow attendees and site management
If you decide to leave during the weekend for any reason, for the venues health and safety requirements only; you will inform the Organisers, event Counsellor or event Crew. You agree that if you have to leave the venue for any reason, you will not be permitted back on site. You acknowledge that the event Organisers have the right to ask you to leave without refund if at any time the Organisers deem you have breached these or any reasonable expectations.
General waiver:
Ticket Holder states: “I am entirely responsible for my own personal safety, health, and mental, physical, emotional, and general well-being during and after the Reverence Retreat. I release the Organisers and their representatives, and any of their employees, assistants, and affiliates of any liability for any injuries or damages mentally or physically I might incur during or after the Event. I understand that the Event is in no way medical in nature. The Event is not involved with the treatment of disease of any kind and does in no way substitute for medical diagnosis or treatment. The Event Organisers, Counsellors and Presenters do not treat, prescribe, or diagnose any illness, disease, or any other physical or mental disorder. Any personal advice or answers to my questions that are given to me on this Event are for contemplative purposes only. I release Event Organisers and their representatives and any of their employees, assistants, and affiliates from any injuries or damages mentally or physically that I might incur during or after this Event because of following any advice given to me on this Event. I release Event Organisers and their employees, assistants, and affiliates from any obligation to fulfil any claims about this Event that have been printed or spoken.”
The Event Organisers take no responsibility or liability for, and the Ticket Holder expressly waives any right to hold Event Organisers liable for:
any changes or delays in schedules;
injury, loss, or damage to persons or property, including luggage;
additional expenses incurred or due to sudden sickness, weather conditions, strikes, or other causes or acts of God;
losses due to cancellations;
Ticket Holder expressly waives any right to hold Event Organisers liable for: injury, death, delay, theft, damage, or irregularities, however caused;
disappointment or dissatisfaction about the Event
Refunds, Exchanges and Transfers:
We do not refund, exchange or substitute tickets in whole or in part after purchase; nor do We replace tickets that may have been stolen lost or destroyed, other than as set out in these terms and conditions. Please treat your tickets like cash. Transfer of name will be facilitated at the discretion of Us until midday Thursday of the Festival. Please inform the organiser of any potential transfer of names via email at reverenceretreat@gmail.com. Refund information for any cancelled or rescheduled event will be posted on www.reverence-retreat.com when applicable. All ticket holders must be on site by 6.30pm on Friday. No entry Friday after this time, no refunds, no exceptions. Complaints about the Event will not result in any partial or full refund.
Discounts and discount codes:
Discount codes are limited to one/transaction unless otherwise authorised in writing/by email by Us. Invalid use will result in a Void ticket.
Changes to event:
We reserve the right to alter the date, the venue and the entertainment and activities as advertised without prior notice and Your entitlement to a refund in such circumstances is set out below. Events are occasionally rescheduled due to a variety of situations, which may affect the presenters, crew, or audience. If the date, time, or venue of an event is rescheduled or changed, your ticket will remain valid for the rescheduled date, venue, and time. If the presenters are changed, your ticket will remain valid for the replacement. If the event is cancelled because of an act of war or terrorism or the forces of nature or by any event outside of the control of Us then refunds shall be at Our absolute discretion. The event Organisers are not responsible for any costs incurred for travel to or from the Venue, nor responsible for delays or cancellations.
Data security:
Your Credit Card statement will itemise a purchase as a charge from "Humanitix.” All Credit Card data is processed securely by "Humanitix" – We do not have access to any of this information. All personal information collected at booking will be used only for statistical reference and will at all times be kept confidential by Us and not distributed to 3rd parties. We will endeavour to take all reasonable steps to keep secure all information that you provide to us. If you use Microsoft Internet Explorer (v. 5.0 and above), Netscape Navigator (v. 4.0 and above) AOL (v. 5.0 and above), Mozilla Firefox (1.0.2 and above) Opera (v. 5.0 and above) or another name-brand browser software your browser should be automatically configured to manage an SSL connection. Your browser will tell you when you have a secure connection by displaying a small “padlock” icon. Refer to your browser’s help function for details about this feature. This allows for text on secure pages to be converted to an encrypted message. If you are concerned about using your credit card online, please contact "Humanitix" for assistance.
Dispute resolution:
For inquiries or complaints regarding the sale and delivery of tickets please contact us at reverenceretreat@gmail.com. If you have an issue with Our service or feel you have been unfairly treated, please contact Us immediately.
Changes to Terms and Conditions:
The terms and conditions that apply to any particular transaction will be the published terms and conditions at the time the transaction was finalised. Subject to the preceding sentence, we may alter or change the terms and conditions as they appear on our website from time to time effective immediately from posting on the website.